FAQ

CLIENT INFORMATION FORM
Click here to fill out our Client Information Form.

CONSENT FORM
We will ask that you sign a consent form for anesthesia at the time that you drop your pet off for the dental procedure. An estimate range will be provided to you at the time of drop off, as well.

DROP-OFF TIMES
Our drop-off period is typically from 8:00-8:15 in the morning. Admitting your pet early in the day ensures adequate time for procedure preparation. This includes, but is not limited to: preoperative physical exam, bloodwork, pre-anesthetic injections, calculating drug dosages, IV catheter placement, fluid administration, etc. Please allow 10-15 minutes to check in, sign the consent form, and double check contact information.

FASTING
It is OK to offer water, but please withhold food after 11:59 p.m. the evening before your pet’s procedure. This is for your pet’s safety the day of his/her procedure.

MEDICATIONS
If you are concerned about pain management before and after your pet’s procedure, be assured that your pet will receive drugs both pre- and postoperatively to help with pain and anxiety. If your pet will be due for any medications during the day, please bring those medications at the time of drop-off. Please discuss all medications that your pet is currently taking with our Doctors. There are some medications that are necessary to continue at their usual given time, while some need to be withheld prior to the procedure.

COMMUNICATION
Typically, after your pet has been anesthetized and the detailed oral examination and dental X-rays are performed, you will receive a call from Dr. Force with an update on findings and treatment recommendations. If time permits, the doctor(s) will also speak with you following the procedure via phone and/or at the scheduled time of pick up. Please be aware that we cannot specify an exact communication time due to other commitments (procedures & emergencies) throughout the day.

PROCEDURE TIME
Although we would love to be able to specify the time when your pet will have his/her procedure, we usually cannot guarantee a precise schedule because of other commitments that arise throughout the day. The Dentistry for Animals staff will call you immediately after your pets procedure has been completed.

DISCHARGE
At the time of pick-up, you will receive detailed instructions (a.k.a. “discharge instructions” or “discharges”) explaining the type of care that your pet will require at home during recovery. A Dentistry for Animals staff member will guide you through these instructions and answer any questions that you may have. Please allow 30 minutes for discharge.

IMPORTANT THINGS TO REMEMBER
We ask that you (or someone you have designated responsible for your pet) be available by phone on the day of your pet’s dental procedure. Again, the doctor(s) typically will call you after the initial detailed oral/dental exam and dental radiographs to discuss the findings and to go over any additional recommendations. We will call you once your pet’s procedure has finished and your pet is recovering from anesthesia to arrange a time for pick-up and to review at-home care.

CANCELLATION POLICY
A deposit is taken to secure all New Consult and Procedure times. In the event that you need to cancel, 48 business hours in advance, is required to receive a refund of your deposit.

PLEASE FEEL FREE TO CALL US
at (831) 768-7148 if you have any questions prior to your pet’s procedure!